Cookie Policy

1What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

• Session cookies: Temporary cookies that are deleted when you close your browser.
• Persistent cookies: Cookies that remain on your device for a set period or until you delete them.
• First-party cookies: Cookies set by the website you are visiting.
• Third-party cookies: Cookies set by a domain other than the one you are visiting.

2How we use cookies

Cridi uses cookies for the following purposes:

• Essential functionality: To enable core features like user authentication, session management, and security.
• Preferences: To remember your settings such as language preference and theme (light/dark mode).
• Analytics: To understand how visitors use our platform and improve our services.
• Performance: To ensure the platform loads quickly and works smoothly.

3Types of cookies we use

Here is a detailed breakdown of the cookies used on Cridi:

4Essential cookies

These cookies are strictly necessary for the operation of our platform. They enable core functionality such as:

• User authentication and secure login
• Session management to keep you logged in
• Security features to protect your account
• Load balancing to ensure platform stability

You cannot opt out of essential cookies as they are required for the platform to function properly.

5Preference cookies

These cookies allow our platform to remember choices you make, such as:

• Your preferred language (English or French)
• Your preferred theme (light mode, dark mode, or system default)
• Other display preferences

If you disable these cookies, we will not be able to save your preferences, and you may need to re-select them each time you visit.

6Analytics cookies

We use analytics cookies to understand how visitors interact with our platform. This helps us improve the user experience. The analytics data we collect includes:

• Pages visited and time spent on each page
• How you arrived at our platform (referral source)
• Your general geographic location (country/city level)
• Device and browser information
• Click patterns and navigation behavior

We use Google Analytics for this purpose. Google Analytics data is anonymized and does not personally identify you. You can opt out of analytics cookies through our cookie settings or by using the Google Analytics Opt-out Browser Add-on.

7Third-party cookies

Some cookies on our platform are set by third-party services we use:

• Payment providers (Payzone, PayPal): May set cookies during the payment process for security and fraud prevention.
• WhatsApp: If you use our WhatsApp integration, Meta may set cookies.
• Cloud services: Our hosting and CDN providers may set performance cookies.

We have no control over third-party cookies. Please refer to the respective privacy policies of these services for more information.

8Managing your cookie preferences

You have several options to manage cookies:

• Cookie banner: When you first visit Cridi, you can accept or customize your cookie preferences.
• Browser settings: You can configure your browser to block or delete cookies. See instructions for Chrome, Firefox, Safari, and Edge.
• Account settings: Logged-in users can manage certain preferences in their account settings.
• Opt-out tools: Use Your Online Choices to opt out of behavioral advertising cookies.

Note: Blocking certain cookies may affect the functionality of Cridi. Essential cookies cannot be disabled.

9Local storage and similar technologies

In addition to cookies, we use other storage technologies:

• Local Storage: Used to store your language preference and theme settings for faster access.
• Session Storage: Temporary storage that is cleared when you close your browser tab.
• IndexedDB: Used for offline functionality, allowing you to use Cridi without an internet connection.

These technologies are subject to the same rules and preferences as cookies.

10Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes:

• We will update the "Last updated" date at the top of this page.
• For significant changes, we may notify you via email or a banner on our platform.
• Continued use of Cridi after changes constitutes acceptance of the updated policy.

11Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: